SERVICES
Welcome
Welcome to Casino Loutraki, the premier gaming destination where every guest enjoys a unique entertainment experience with luxury, style, and comfort.
At Casino Loutraki, every guest enjoys a unique entertainment experience. Discover the magical world of the casino with free entry every day.
Enjoy your favorite DRINKS COMPLETELY FREE while simultaneously collecting FREE entry tickets for our exclusive lotteries.
CUSTOMER SERVICE
At Casino Loutraki, our trained staff is ready to provide you with the highest level of service, delivered with professionalism and courtesy.
Discover the benefits of the exclusive PONTOMANIA loyalty program and enjoy amazing Gifts & Services (terms & conditions apply).
For more information, our guest service team is at your disposal, ready to assist you with anything you need.
Call us at +30 27440 60300 or visit the guest service desk at the casino.
Cloakroom
During the winter months, we provide a designated area where you can leave your clothing at no extra charge. This service ensures your comfort during your visit, allowing you to enjoy your entertainment freely.
Parking
Easy access to the parking area is part of our philosophy of providing convenient services to our guests. Additionally, the large capacity of both the underground and outdoor parking adds an extra level of comfort during your visit to our casino, available 24/7.
ΑΤΜ
Look for the Piraeus Bank, Alpha Bank, and Eurobank ATMs in the casino’s main hall for quick access and convenient transactions.
Info Kiosk
Get instant updates on your PONTOMANIA points* through the new Info kiosks!
*Terms & Conditions apply
Mini Shop
Enjoy a wide variety of products at our store, including tobacco products, snacks, juices, and soft drinks, all in one place for your ultimate convenience.
Electric Charging
To accommodate visitors using electric vehicles, modern electric vehicle charging facilities are available at selected locations within the complex.
Additionally, at the shared charging points, visitors can easily and affordably recharge their vehicles, contributing to the reduction of environmental impact.
Cloakroom
During the winter months, we provide a designated area where you can leave your clothing at no extra charge
Parking
At Casino Loutraki, we offer 1 convenient outdoor and 2 underground parking areas with 900 available spaces, ready to welcome you 24/7.
ATM
Look for the Piraeus Bank, Alpha Bank, and Eurobank ATMs in the casino’s main hall.
Info Kiosk
The new Info kiosks offer instant self-service for members who want to check their “Pontomania” points* (Terms & Conditions apply)
Mini Shop
Our store is located in the heart of the casino, offering tobacco products, snacks, juices, and soft drinks, all in one place.
Electric Charging
To accommodate visitors using electric vehicles, modern electric vehicle charging facilities are available at selected locations within the complex.
Additionally, at the shared charging points, visitors can easily and affordably recharge their vehicles, contributing to the reduction of environmental impact.
Accessibility
At Casino Loutraki, we have taken care to accommodate individuals with reduced mobility, ensuring safety and comfort during their visit. All facilities are equipped with accessible restrooms, ramps, and wheelchair transport services for easy access and mobility.
First Aid Area
At Casino Loutraki, your care and safety are always at the forefront. The specially designed first-aid station, equipped with all necessary resources, operates throughout the casino’s opening hours to provide you with immediate and professional support in case of need.